# Water and Waste Services

[Website](https://zeniot.fi/en/solutions/water-and-waste-services/)

> Connect remote water meters, network readings, pumps and waste fill levels. Support billing, investigate leaks and prioritize service visits with Zeniot.

## Know which service point needs you next.

Water cooperatives, utilities, municipalities and waste operators manage service points spread across large areas. Zeniot brings meter readings, pressure, pump information and fill levels into one view. Use the measurements to support billing, investigate faults and plan maintenance or collection around the places that need attention.

## What you can do with Zeniot

### Remote meter reading and billing support

**Challenge:** Collecting readings from dispersed meters takes time, and different meter suppliers can leave consumption records in separate systems.

**Solution:** Bring compatible water meters into the same monitoring setup and review consumption by service point and reporting period. Plan reports and data transfer around the billing workflow, and investigate missing readings before the next billing run.

**Benefit:** Give the cooperative or utility a more accessible consumption record and reduce the work involved in gathering readings for billing.

### Network leaks and pressure changes

**Challenge:** Unusual flow or pressure may develop between inspections, leaving operators unsure where to start looking.

**Solution:** Compare consumption, flow and pressure readings from monitored points. Flag patterns such as continued flow during a normally quiet overnight period, then have the service team review nearby measurements and investigate the affected area.

**Benefit:** Give leak investigations a measured starting point and help crews focus checks on the parts of the network that show a change.

### Pumps, tanks and remote installations

**Challenge:** An unstaffed installation can require a visit simply to learn whether the pump is operating and the tank level is changing as expected.

**Solution:** Combine available pump status, operating-hour and equipment measurements with tank levels. If a monitored level keeps falling while a pump is expected to replenish it, alert the operator to check the equipment and water supply.

**Benefit:** Help operators prepare a maintenance visit with the recent readings and the specific behavior that triggered the check.

### Wastewater levels and overflow warnings

**Challenge:** A wastewater tank or collection point can approach capacity before the next scheduled service visit.

**Solution:** Monitor levels in suitable wastewater tanks and collection points. Set warning thresholds that give the team time to review the rising level, check available pump information and arrange inspection or emptying.

**Benefit:** Give the service team a prompt to act as capacity becomes limited and a history for investigating repeated high-level events.

### Waste bins, containers and collection planning

**Challenge:** A fixed collection round can include nearly empty containers while a busy location is already running out of space.

**Solution:** Use compatible fill-level sensors in selected bins and larger containers. Review the latest levels on a map, flag points nearing their configured limits and use the readings alongside collection commitments when planning the next round.

**Benefit:** Help dispatchers prioritize the containers that need service and review where collection frequency may need adjusting.

### Take action when needed

**Challenge:** A missing meter reading, a pressure change and a nearly full container need different follow-up work.

**Solution:** Build smart rules and alarm flows around each service need. Agree whether the next step is a meter check, a maintenance inspection or a collection visit. Send remote commands to supported devices and scope additional control integrations around the installation.

**Benefit:** Connect measurements to practical service tasks and apply consistent response criteria across distributed locations.

### Let your service data speak

**Challenge:** Planning the next visits can mean comparing several maps, level histories and alarm lists.

**Solution:** Connect your familiar MCP-compatible AI assistant to the Zeniot data you authorize. Ask, for example: “Which monitored wastewater tanks are closest to their high-level warning limits, and how have their levels changed since yesterday?”

**Benefit:** Explore service priorities in natural language and use the available measurements to prepare the team’s next checks.

## One view for operators, dispatchers and service crews

Place monitored service points on a map and group devices by network area, installation or collection location. Use measurement history and reports to bring the same information into operational reviews, maintenance planning and discussions about recurring issues.

## Build on practical remote-metering experience

For Komperon Vesiosuuskunta, the Zeniot team delivered a cloud-based IoT platform and remote water metering over LoRaWAN, integrating meters from multiple suppliers. The solution supports consumption monitoring, billing and fault detection. The customer reference below describes that work.

## Match each measurement to its service task

Choose sensors for the material, container geometry and installation conditions. Agree reporting intervals, alert limits and the response expected from the responsible team. Start with representative meters, a pump installation or a group of collection points, then expand once the information fits the daily service workflow.

## Customer references

- [Komperon Vesiosuuskunta](https://zeniot.fi/en/#case-kompero): Code Partners Nordic delivered a cloud-based IoT platform and remote water metering solution for Komperon Vesiosuuskunta, enabling consumption monitoring, billing support and fault detection via a LoRaWAN network. The solution was tailored to the cooperative's needs and integrates water meters from multiple suppliers.

## Start with a network area or a collection round

Tell us about your meters, pumps, tanks or waste containers and the work you want to simplify. We can plan data collection, alerts and the connections your service and billing workflows need.

- [Contact Zeniot](https://zeniot.fi/en/#contact)